Last Updated: 15/05/2026

This Privacy Policy explains how FLW Books (“the Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, use our services, make a purchase through www.flwbooks.com (“the Site”), or otherwise communicate with us (collectively referred to as the “Services”). In this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or any other individual whose information we collect under this policy.

Please review this Privacy Policy carefully. By accessing or using any of our Services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using or accessing our Services.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates to our practices or for operational, legal, or regulatory purposes.

Any updated version of this Privacy Policy will be posted on the Site, the “Last Updated” date will be revised accordingly, and we will take any additional actions required under applicable law.

Collection and Use of Personal Information

Our website may collect the following personal information from you:

• Contact details such as your name, email address, and phone number when you complete forms on our website.
  • Information automatically collected by FLW Books about your device and browsing activity, including IP address, browser type, referring and exit pages, and operating system through Google Analytics.

We use this information to:

• Provide you with requested products or services
  • Respond to customer support inquiries
  • Send newsletters
  • Deliver marketing communications
  • Address your questions and concerns
  • Improve our website and marketing activities
  • Perform research and analytical activities

Security of Personal Information

Our website is regularly scanned for security vulnerabilities and weaknesses to help ensure your visit remains secure.

Your personal information is stored within secured networks and can only be accessed by a limited number of authorized individuals who are required to keep the information confidential.

We maintain a range of security measures whenever users enter, submit, or access their information to help protect personal data.

Do We Use Cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if permitted by you) that enable a website or service provider to recognize your browser and retain certain information. We use cookies to collect aggregated data regarding website traffic and user interactions, so we can improve user experience and website functionality in the future.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to third parties unless users are informed in advance.

Data Removal

As a GDPR-compliant company, you have the right to request details about the information we collect about you and to request the deletion of your personal data.